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TermConfig — setting up Smartag devices

TermConfig prepares a device for use: it sets the logging interval, alarm limits, delayed start and the trip or zone identifier. Configuration is done before recording starts — once started, the parameters cannot be changed. This is not a limitation of the software but a requirement for a measuring instrument: otherwise it would be impossible to prove under which settings the data was collected.

Download the softwarefile coming soonUser guidefile coming soon
SystemWindows 10 or 11, 64-bit; administrator rights required for installation

What can be configured

Logging intervalthe period between measurements. For immunobiological medicinal products under SanPiN 3.3686-21, at least once per minute; for warehouse mapping, 1–5 minutes is usually sufficient
Alarm limitsthe boundaries of the acceptable range; the device flags excursions and records their duration
Delayed starta delay before recording begins, so that the period before the chamber is loaded and closed does not end up in the data
Identificationtrip, zone or batch number — so the report can be linked to the right object
Connection checkthe serial number is read from the connected device and shown on screen

The serial number shown by the software is the same as the one on the device housing and in the verification certificate. You can use it to find the certificate on the serial number search page.

How to use it

  1. Install the software

    — run the installer as administrator and follow the prompts. When you first connect a device, Windows may ask to install a driver.

  2. Connect the device

    — with a cable or directly to a USB port. The software detects the device and shows its serial number and current settings.

  3. Set the parameters

    — interval, limits, delayed start, identifier. Take the parameters from the mapping protocol or SOP rather than using the defaults.

  4. Write the settings to the device

    — and make sure they appear when you read the device again.

  5. Check before going on site

    — that the device has been started and the LED indicates recording mode. With a delayed start, recording begins later: this is normal.

Troubleshooting

What happensLikely causeWhat to do
The software does not see the devicea charge-only cable without data linesuse a full USB data cable or connect the device directly
The device appears as a removable drive, but the software cannot find itit is in use by another program or File Explorerclose any windows showing this drive and reconnect
The settings are not writtenthe device has already been startedstop recording, then configure it again
The driver does not installno administrator rightsrun the installer as administrator
Date and time in the report are shiftedthe computer's time zonecheck the time on the computer before configuring

Other software and guides are in the software and guides section.

Frequently asked questions

Do I need TermConfig for a Smartag with a USB connector?
Not for reading data: such a device appears as a removable drive and the PDF report is generated automatically. TermConfig is needed to set the parameters before recording starts.
Can I change the settings after the start?
No. The device locks the mode in which data is recorded — otherwise the report could not be used as evidence of storage or transport conditions. To change the parameters, recording is stopped and the device is configured again.
Does the software run on Linux or macOS?
Windows is officially supported. Contact us if you need to work on another system — we will suggest a workable option for your task.

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